Our Core Services
HVAC Services For Residential & Small Commercial Spaces
-Furnaces may put out a smell when first turned on for a short amount of time; this is normal. If possible, open some windows upon initial operation of the furnace.
-Heat Pumps do not operate like furnaces. In the heating mode, air at the register may feel cool compared to that of other heating systems which is normal.
-Under certain weather conditions, the outside heat pump unit will develop ice buildup until the unit goes into defrost mode. When the unit defrosts, it gives off water vapor which appears to be smoke; this is also normal. However, if ice builds up and is not being defrosted after ninety minutes, switch to emergency heat and call us for service.
-Heat Pumps are designed to go into aux heat when temperatures outside fall to freezing or near freezing which will bring on the heat strips and the unit should cycle on and off to maintain the set temperature.
-Turn your system onto emergency heat (em) at the tstat if the heat pump is not working properly and call us for service.
-If you have a switch to your heating system, looks like a light switch, make sure it is clearly marked so as occupants do not accidentally cut it off.
–Always cut the furnace off and call the gas company and/or fire dept. if you smell gas or your carbon monoxide detector goes off.
-Turning on the cooling in the evening, at the warmest part of the day, after everything in the home has heated up will cause the system to take hours to cool to a comfortable temperature. It is estimated an hour a degree to drop to the desired room temperature.
-It is also important to keep blinds and curtains closed during periods of heat especially on the second and third floors due to heat rising.
-The garage door should also be kept close when trying to cool in severe heat.
-It should be noted on days where the heat is 95 degrees or higher, the heat pump is designed to cool to 75-78; therefore, setting your thermostat to 70 will most likely not cool to 70.
-In extreme heat, the system will run continuously to maintain room temperatures.
-If you notice your system freezing up in the cooling mode, the fan can be set to “on”, and the heat/cool should be set to “off” and then call us for service; remember dirty filters are a major cause of freezing up.
–If your system starts freezing up and you realize you need to change your filters; cut the unit off for at least three hours and then replace the filters and turn the unit back on. You can put the tstat fan to on.
-The white condensate pipe(s) that run outside laying on the ground should not be covered with anything, they need to be kept clear and free of mulch, dirt, sod, etc. to prevent your inside lines from backing up. Depending on the heat and humidity and the usage of your system, these lines can produce gallons of water which is normal. Laying mulch or a rock bed around the ends of these lines can help absorb the water. Remember to make sure the lines are not buried or blocked at the ends.
-Air Flow installs all major brands of HVAC equipment and most minor brands as well as High-Efficiency upgrades.
-We can install Dual-Fuel Systems
-We offer free quotes and have our trained service technician or manager come to your home to ensure you are quoted the most accurate, cost-effective option(s).
-Mini split systems and zoning are often requested for third floor or smaller areas that need heat and air.
-We provide a one-year labor warranty and ten years manufacturer’s parts warranty (IF REGISTERED) on all installs.
– This service guarantee voids if any part of installation is adjusted or altered by anyone other than installer. This includes the finishing of third floor area, adding humidifiers, replacing thermostats, etc. These services are available at current rates and may be obtained by telephoning our office.
-Air Flow gladly registers your new equipment with your email address.
-Air Flow is happy to address any questions, concerns or problems you may have regarding your HVAC system; just call the office
Air Flow provides numerous solutions to help aide your comfort or air quality such as those below:
-Whole house humidifiers or dehumidifiers
-Smart Thermostats
-Air Purification (UV Lights, Air Cleaners, HEPA Filters)
-Dryer Vent Cleaning
-Furnaces may put out a smell when first turned on for a short amount of time; this is normal. If possible, open some windows upon initial operation of the furnace.
-Heat Pumps do not operate like furnaces. In the heating mode, air at the register may feel cool compared to that of other heating systems which is normal.
-Under certain weather conditions, the outside heat pump unit will develop ice buildup until the unit goes into defrost mode. When the unit defrosts, it gives off water vapor which appears to be smoke; this is also normal. However, if ice builds up and is not being defrosted after ninety minutes, switch to emergency heat and call us for service.
-Heat Pumps are designed to go into aux heat when temperatures outside fall to freezing or near freezing which will bring on the heat strips and the unit should cycle on and off to maintain the set temperature.
-Turn your system onto emergency heat (em) at the tstat if the heat pump is not working properly and call us for service.
-If you have a switch to your heating system, looks like a light switch, make sure it is clearly marked so as occupants do not accidentally cut it off.
–Always cut the furnace off and call the gas company and/or fire dept. if you smell gas or your carbon monoxide detector goes off.
-Turning on the cooling in the evening, at the warmest part of the day, after everything in the home has heated up will cause the system to take hours to cool to a comfortable temperature. It is estimated an hour a degree to drop to the desired room temperature.
-It is also important to keep blinds and curtains closed during periods of heat especially on the second and third floors due to heat rising.
-The garage door should also be kept close when trying to cool in severe heat.
-It should be noted on days where the heat is 95 degrees or higher, the heat pump is designed to cool to 75-78; therefore, setting your thermostat to 70 will most likely not cool to 70.
-In extreme heat, the system will run continuously to maintain room temperatures.
-If you notice your system freezing up in the cooling mode, the fan can be set to “on”, and the heat/cool should be set to “off” and then call us for service; remember dirty filters are a major cause of freezing up.
–If your system starts freezing up and you realize you need to change your filters; cut the unit off for at least three hours and then replace the filters and turn the unit back on. You can put the tstat fan to on.
-The white condensate pipe(s) that run outside laying on the ground should not be covered with anything, they need to be kept clear and free of mulch, dirt, sod, etc. to prevent your inside lines from backing up. Depending on the heat and humidity and the usage of your system, these lines can produce gallons of water which is normal. Laying mulch or a rock bed around the ends of these lines can help absorb the water. Remember to make sure the lines are not buried or blocked at the ends.
-Air Flow installs all major brands of HVAC equipment and most minor brands as well as High-Efficiency upgrades.
-We can install Dual-Fuel Systems
-We offer free quotes and have our trained service technician or manager come to your home to ensure you are quoted the most accurate, cost-effective option(s).
-Mini split systems and zoning are often requested for third floor or smaller areas that need heat and air.
-We provide a one-year labor warranty and ten years manufacturer’s parts warranty (IF REGISTERED) on all installs.
– This service guarantee voids if any part of installation is adjusted or altered by anyone other than installer. This includes the finishing of third floor area, adding humidifiers, replacing thermostats, etc. These services are available at current rates and may be obtained by telephoning our office.
-Air Flow gladly registers your new equipment with your email address.
-Air Flow is happy to address any questions, concerns or problems you may have regarding your HVAC system; just call the office
Air Flow provides numerous solutions to help aide your comfort or air quality such as those below:
-Whole house humidifiers or dehumidifiers
-Smart Thermostats
-Air Purification (UV Lights, Air Cleaners, HEPA Filters)
-Dryer Vent Cleaning
Warranty Information
1 year AF labor warranty & 10 years manufacturer’s parts warranty (if registered) on all new HVAC system installs or replacements
Turning on the cooling in the evening, at the warmest part of the day, after everything in the home has heated up will cause the system to take hours to cool to a comfortable temperature. It is estimated an hour a degree to drop to the desired room temperature. It is also important to keep blinds and curtains closed during periods of heat especially on the second and third floors due to heat rising. The garage door should also be kept close when trying to cool in severe heat. It should be noted on days where the heat is 95 degrees or higher, the system is designed to cool to 75-78 or a 20 degree differential; therefore, setting your thermostat to 70 will not cool to 70. In extreme heat, the system will run continuously to maintain room temperatures.
The white condensate pipe(s) that run outside laying on the ground should not be covered with anything, they need to be kept clear and free of mulch, dirt, sod, etc. to prevent your inside lines from backing up. Depending on the heat and humidity and the usage of your system, these lines can produce gallons of water which is normal. Laying mulch or a rock bed around the ends of these lines can help absorb the water. Remember to make sure the lines are not buried or blocked at the ends. Also, the inside condensate lines should be flushed out once a year, both up and down. This is a home maintenance item and one of the tasks we address at a maintenance check. If you ever see water in the pan upstairs or water coming out of the emergency overflow that comes out of the side of your house at the second-floor level, you need to cut the unit off and call our office.
If you notice your system freezing up in the cooling mode, the fan can be set to “on”, and the heat/cool should be set to “off” and then call for service. Remember dirty filters are a major cause of freezing up. We highly recommend for the most efficiency to set the thermostat on a comfortable temperature and adjust infrequently. Turning the system on and off can cause the system to overwork and will be less efficient.
Also, member of HBAR and a+ rating with BBB.
Also have partnered with StyleCraft to donate the labor and materials for the Richmond St Jude house for last seven years.
Need to replace your HVAC system? Contact us with your service request and our HVAC technicians will be able to give you the pros and cons of repairing or replacing your HVAC system. We have the expertise to work with all major brands of HVAC equipment. You can reach us at 804-378-7254 or contact us via our website at airflowheatandcool.com. We look forward to serving you.
American Standard, Trane, Goodman, Carrier, Lennox and York are just some of brands we work on.
Add on peace of mind with our Year Round Comfort Plan
The best way to keep your HVAC system(s) running efficiently and extending their longevity.
– Complete Seasonal Coverage for Homes
– Priority Scheduling
– 10% Discount on All Repairs
– Bi-annual Tune-Ups (Includes Spring & Fall Visits)
– Free Standard Filter Replacement @ Maintenance Visit
– 5% Discount on System Replacements
– 10% Discount on Emergency Service
Seasonal tune-ups, priority service & money saving benefits that will make your equipment last longer and keep you (and your home) happier.
Add on peace of mind with our Year Round Comfort Plan
The best way to keep your HVAC system(s) running efficiently and extending their longevity.
– Complete Seasonal Coverage for Homes
– Priority Scheduling
– 10% Discount on All Repairs
– Bi-annual Tune-Ups (Includes Spring & Fall Visits)
– Free Standard Filter Replacement @ Maintenance Visit
– 5% Discount on System Replacements
– 10% Discount on Emergency Service
Seasonal tune-ups, priority service & money saving benefits that will make your equipment last longer and keep you (and your home) happier.
Expert Advice from Air Flow
Expert Advice from Air Flow
